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Terms and conditions - Part two
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Children and Babies
1. Parents will be asked to provide a comfort item, NOT A TOY, should the child have one.
2. Where a sleep period is necessary, sleeping mats will be provided. A limited number of travel cots are available for babies. However, parents may wish to provide their own. Parents should in any case, provide blankets and sheets for their child. Sleep periods will be supervised.
3. Nappy bags and bottles, clearly labelled, must be provided for babies.
4. For outdoor activities in inclement weather, the parents must provide coats and hats. For outdoor activities in hot weather, sun hats and sun cream (clearly labelled with the child’s name), must be provided. Children will not be allowed outside without the necessary protection.

Animals
1. The mobile crèche will have NO animals.
2. If the premises where the mobile crèche is being held, has animals, the parents will be notified in advance.
3. Animals will only be allowed on the mobile crèche if it an organised activity. Parents will be notified.
4. Where animals are allowed, the necessary hygiene precautions will be taken.
5. Guide dogs are excluded from the above provisions.

Fire Procedure
In the event of a fire the children will be taken out of the building via the safest door to the assembly point. The manager or person in charge will be the last to leave the building ensuring all the staff / children are out of the building and all the doors are closed. The register will be done once all are outside to ensure everyone is accounted for. In the event that we could not re-enter the mobile crèche attempts will then be made to contact all parents/ carers in order to collect their children. It is therefore essential that the mobile crèche is kept constantly informed about all the parents’ whereabouts in order to contact them in an emergency.

Missing Child Policy
In the unlikely event that it is observed that a child is missing from the mobile crèche, the manager or person in charge will be informed immediately. Upon this observation, the manager will first check to see if the child has been signed out and if so by whom. In the event that the child has not been signed out a search of the mobile crèche and its surrounding area will take place immediately. If the child(ren) is still not located then a wider search will be made before calling in the police. Staff will be asked to recall events of any situation, which might have arisen, that would have given the child the opportunity to leave. Whilst the search will continue, the child’s parents / carers will be informed. On arrival, a discussion as to the next course of action will take place.

Drinking and Smoking Policy
Smoking
Anyone wishing to smoke while on the mobile crèche premises must do so outside the main building. Under no circumstance is any smoking allowed in the mobile crèche even if there are no children in the building.

Drinking
Under no circumstances are hot drinks allowed into areas where the children are playing.

Alcohol and Drugs Policy
The mobile crèche has a policy that no alcohol is to be consumed within its environs nor is any member of staff permitted to care for the children if they have consumed alcohol prior to commencing work. The same applies to all drugs other than those prescribed by a doctor and considered appropriate for intake while working with children.

Accident Policy and Procedure
Minor Accidents
If a minor accident occurs the following procedure occurs:
v The child is taken into a quiet area whereby the staff member dealing with the accident assesses the injury. If necessary the mobile crèche manager is called.
v The injury is then treated.
v The child is settled back into the activity and observed.
v The accident is then recorded in the accident book giving as much detail as possible. The book is shown to the parents when the child is collected and the parents are asked to sign the accident sheet to show they have read and understood what happened with the accident and the treatment given.

Major Accidents
The procedure for a major accident is as follows:
v The manager is informed immediately and he or she assesses the situation and decides if the child requires hospital treatment.
v If so the child is taken to hospital along with their medical information. The child’s parent/ carer will be informed as soon as possible and advised to which hospital the child has been taken.
v A full report will then be given to the parents as to what actually happened. This report will be made in the accident book and a copy forwarded to the CSIW.

Medication Policy
Mobile crèche staff are permitted to give medication to the children providing the following conditions are followed:
v The bottle of said medication has the child’s name on it and is dated.
v No medication is to be administered unless the child’s parents complete a medication form correctly.
v The staff member administering the medication is responsible for signing the form to say that they have administered the medication according to the form.
Under no circumstances are mobile crèche staff permitted to give any injections to any child.

Exclusion Procedure for Illness / Communicable Disease
If a child is unwell they should not be in any care provision, not only to prevent the risk of infection spreading but also because constant nursing and attention may be needed. If a child becomes unwell whilst in the mobile crèche, parents / carers will be asked to collect their child immediately. The child will be allowed to rest away from the other children until a parent or carer arrives to collect him or her. The following are examples when the exclusion procedure may apply: Prescribed antibiotics, Temperature, Vomiting, Conjunctivitis, Diarrhoea, Chickenpox, Gastroenteritis, food poisoning, salmonella and dysentery, Infective hepatitis, Measles, Meningococcal Infection, Mumps, Whopping Cough, German measles, Shingles, Throat Infection, Threadworm, Tonsillitis, Tuberculosis, Scabies, Typhoid Fever, Impetigo,  Head Lice, Ringworm of Scalp, Ringworm of Body, Scarlet Fever and Streptococcal

Complaints Procedure
It is hoped that in the first instance the key matters will be resolved within the mobile crèche setting. If a parent or carer feels unable or unwilling to raise any issue involving the mobile crèche with the manager then he or she should arrange to speak to Ofsted. The Ofsted inspector will listen to the concerns / complaint and make the appropriate investigations. The manager is there to assist any parent / carer in any way that he or she can so do not hesitate to discuss any issues / queries you may have by raining it in the first instance with the mobile crèche manager. Parents are reminded that staff have a life away from the mobile crèche and any matter arising should be dealt with during working hours only. Complaints relating to the conduct of members of staff should be in writing before any further action is taken.

The address of Ofsted is 19 Union Street, London SE1 0FS. Telephone: 0845 601 4771
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© Little Possums 2008 | info@mobilecreche.net | Tel +44 (0)20 8 690 9709 | Mobile +44 (0)7984 074 717 | Terms and Conditions
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Health and Hygiene – Policy and Practice
Food
1. All snacks provided will be nutritious and pay due attention to children’s particular dietary requirements.
2. When cooking with children as an activity, the staff will provide healthy, wholesome food promoting and expanding the children’s understanding of a healthy diet.

Outdoor Play
Where it exists, ensure that the space is clear of bottles, litter, sharp objects, excreta and poisonous substances.

Illness
1. Children / Adults coming into the mobile crèche should have all wounds covered appropriately.
2. The mobile crèche will ensure that the first aid equipment is kept clean, replenished and replaced as necessary. Sterile items will be kept sealed in their packages until needed.
3. Disposable gloves should be worn at all times when dealing with body fluids.

Hygiene
1. To prevent the spread of all infection, staff in the mobile crèche will ensure that the following good practices are observed:
2. Hands washed after using the toilet.
3. Toothbrushes not shared.
4. A large box of tissues available and children encouraged to blow and wipe their noses when necessary.
5. If necessary, potties will be provided.
6. Soiled tissues disposed of hygienically.
7. Children encouraged to shield their mouths when coughing.
8. After washing, ensure that clean towels are available, or paper towels are used and disposed of appropriately.
9. Children with special needs require an area where they can be changed with care and sensitivity.
10. Hygiene rules related to bodily fluids are followed with particular care and all staff made aware of how infections, including HIV infection can be transmitted.

Cleaning and Clearing
1. Any spills or vomit, blood or excrement will be wiped up and flushed away down the toilet. Rubber gloves will always be used when cleaning up spills of body fluids. Floors and other infected surfaces will be disinfected using chlorine or iodine bleach diluted according to the manufacturer’s instructions.
2. Fabrics contaminated with body fluids will be thoroughly washed in hot water.
3. Spare, laundered pants and other clothing will be made available by the parents in case of accidents and polythene bags will be made available by the mobile crèche, in which to wrap soiled garments.
4. All surfaces will be cleaned with an appropriate cleaning agent prior to and after use.
5. Toilets will be inspected to make sure they are clean prior to use, and will be kept clean during the time of and immediately after the mobile crèche.
 
Food
The mobile crèche will observe current legislation regarding food hygiene, registration and training. In particular, staff will:
1. Always wash hands under running water before handling food and after using the toilet.
2. Not to be involved with the preparation of food if suffering from any infectious or contagious illness or skin trouble.
3. Never cough or sneeze over food.
4. Using different cleaning cloths for kitchen and toilet areas.
5. Ensure waste is disposed of properly and out of reach of the children. Keep a lid on the dustbin and wash hands after using it.
6. Wash fresh fruit and vegetables thoroughly before use.
7. Any food or drink that requires heating will be heated immediately prior to serving and not left standing. No food or drink will be reheated.
8. Safe drinking water will be provided.
9. Tea towels will be kept scrupulously clean.
10. All utensils will be kept clean and stored in a dust free place, e.g. closed cupboard or drawer.

Photography
No child will be photographed by any member of staff, by a parent or by any outsider without the express permission for that occasion by the parent.
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